We sometimes have to bill for services over and above your normal electricity supply charges. So to help avoid unexpected costs, we have listed our service fee pricing schedule.
*Charged when no access provided to our contractor after an appointment has been previously arranged.
**This is the fee for a new ICP; if meters are also required, we will also apply the $85 move / relocate / replace / remove / install new meter fee as above.
***First change in a 12 month period is free, subsequent changes are charged.
****Only charged if, once tested, meter is proven not to be faulty.
*****The first refund of a credit balance in a six month period is free; however, subsequent refunds are charged at this rate. No fee will be charged for refunds on closed accounts or credit balances from an annual ReliaBill® review.