Telephone and Internet Banking

If you wish to pay your account by telephone or internet banking you will need to set this up with your bank. Please select Energy Online under your pre-approved payee:

The details that we require to be shown on our bank statement are:

• The name on your Energy Online account
• Your customer number (as it appears on the top right of your Energy Online invoice)

Once your bank has set up this payment method for you, you can vary your payment amounts and the frequency of payments to suit your budget, however, please remember that we will need to receive the full amount by the due date for you to get your prompt payment discount.

Back to Payment Options