Contact & Support

How do I switch to become an Energy Online customer?
Where can I find electricity and gas prices?
How can I pay my power bill?
What do I do if I'm moving home or business?
How do I reset my password in Energy Online My Account?

Contact Details

FOR RESIDENTIAL
0800 086 400
  • Monday to Friday 8am - 6pm
  • Fax: 09 539 4633
  • From overseas: +64 9 539 4693
FOR BUSINESS
0800 365 007
  • Monday to Friday 8am - 6pm
POST
  • Freepost
  • Energy Online
  • Private Bag 3131
  • Waikato Mail centre
  • Hamilton 3240

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