Contact & Support

What can we help you with?

Choose a topic to get started.
Billing
LPG
Manage and update account
Payments
Show all

Want to talk to someone?

FOR RESIDENTIAL
0800 086 400
  • Monday to Friday 8am - 5pm
  • Live Chat 8am - 5pm
  • Fax: 09 539 4633
  • From overseas: +64 9 539 4693
FOR BUSINESS
0800 365 007
  • Monday to Friday 8am - 5pm
POST
  • Freepost
  • Energy Online
  • Private Bag 3131
  • Waikato Mail centre
  • Hamilton 3240

Download our My Account App

Review your useage 24/7
Pay your bills
Order LPG
Research your energy efficiency