Why customers choose Energy Online?

  • Savings - competitive pricing PLUS 20% prompt payment discount*
  • Speed - switch online in less than 5 minutes
  • Stress-free - we'll handle everything for you - no need to contact your existing provider
  • No fixed-term contract – sign up for flexibility, change houses and take your plan with you
  • No exit fees – cancel anytime, no cancellation fee

Yes! I want to switch now

*Applies to electricity and natural gas only for paying on time and in full. *If your gas credit relates to LPG bottled gas, this will be credited to your bill after your first gas order.

Excellent customer service:
Awarded Hamilton based call centre

"We're an award winning New Zealand power company having won the Roy Morgan customer satisfaction award for 2011, 2012 & 2013."

How to get started with Energy Online ?

Fill out the form
(5 minutes)

Finish and click button

We'll take care of the rest

 

Yes! I want to switch now

What makes Energy Online the best option for you ?

Energy Online offers the options to be paperless, to have the self-management tool that allows you to control how you spend your energy. Not only is it good for the environment, it's also brilliantly simple.

Why our customers love Energy Online?

Highly Recommend! I find Energy Online take the time to listen and respond to all customers concerns, highly recommend!

Renee, Hastings
I couldn't be happier Energy Online is the meaning of Easy! Reliabill, 20 % discount, I couldn't be happier!

Diana, Wellington
Very happy customer I was hooked from the start with 20% discount and felt there was no pressure when asking the hard questions before sign up! Very happy customer!

Janelle, Dunedin

Yes! I want to switch now

Frequently Asked Questions

How can I pay my power bill?

You can pay your Energy Online bill in different ways. Our Mobile App, Online via My Account, by credit card or even snail mail, and what’s more you’ll receive a 20% prompt payment discount when you pay your electricity and natural gas bill on time and in full. Please check our payment methods for your home or our payment methods for your business.

Am I on the right pricing plan?

Take a look at our price plan check page.

How do I register for Energy Online My Account?

It’s simple and free. Register to Energy Online My Account here to get all your accounts and details online.

What do I do if I'm moving home or business?

  • You can arrange your home move online here
  • For business, email us and we’ll take care of the rest