Your Meter

 

Standard Electricity & Gas Meters and Readings

There are a number of different types of electricity and gas meters. Some are digital meters and others show the reading using old school dials.

On electricity meters the numbers on a meter represent kilowatt hours (or kWh) of electricity used. Kilowatt hours are often referred to as “units”.

On gas meters, the numbers represent the volume of gas used measured in cubic meters (or m³). We then convert this to kilowatt hours for billing.

 

Digital Meter

This looks very much like the odometer in a car.

Read the numbers from left to right, ignoring any number that is either coloured red or looks distinctly different to the majority. These different numbers record the tenths or hundredths of a unit, are not used for billing purposes and can only be read by Jedi Knights.

 

Advanced Electricity Meters and Readings

These very clever meters communicate directly with our billing system so that we don’t need to send a meter reader to your house. You’ll get an accurate bill each month and we can also take automatic readings if you move properties.

You shouldn’t ever need to read the meter yourself, but if that’s what pushes your buttons then here’s how to do it

 

Enter a meter reading

Enter your reading online here, or call us on 0800 086 400.